How to Fix: Could Not Communicate With Your Chromecast/Google Home

Could not communicate with your Chromecast/ Google Home error could happen and occur whenever we upgrade your home wireless router. This could also happen when you have a new router with a new SSID. The reason behind this is because Chromecast and Google Home are not able to join your new network. If you do not know what to do on how to solve this, do not worry as you came to the right place. Through this article, we shall provide you useful information which you could use to guide you in solving the mentioned issue.
How to Fix: Could Not Communicate With Your Chromecast/Google Home
Method 1 – Ensure that your WiFi is Working
Before you panic and try to do troubleshooting, the first thing you should do is to check if your WiFi network is working. Aside from that, it is also suggested that you check if your devices are connected to your network.
- Open your device’s web browser
- Ensure you could access internet through the use of your WiFi.
- If you cannot access internet, reboot your router and modem by unplugging and replugging your modem.
Method 2 – Try Airplane Mode
- Put your phone on Airplane mode
- Turn your WiFi on manually
- Enable Bluetooth
- Open Google Home app
- Setup your Chromecast or Google Home device
Method 3 – Perform a Factory Reset
Chromecast
- Look for the micro USB port of your Chromecast. This is the small reset button
- Turn on your TV
- Ensure that your Chromecast is turned on or powered via USB port connected to the TV
- Hold the reset button until you see orange/red light flashing which turns into white light
- Once it reboots, you are good to go.
Google Home
- Press down the Microphone On/Off button. You will be able to find this at the back of your Google Home.
- Once it is reset, you will get a notification. Until so, keep pressing on the mentioned button.
- Once it reboots, use Google Home app to configure it.
Conclusion
We hope that through this article, you were able to get useful information which could serve as a guide. Let us know how it went and do not forget to comment.