What is Carrier Hub App

Carrier Hub is an app which allows you to do many things. It comes with features such as voice over WiFi or VoWi-Fi which could be used on devices that are operating on Sprint/T-Mobile network. Through this article, we shall provide you more information on what Carrier Hub app is and its common FAQs.

What is Carrier Hub App?

Carrier Hub is an Android app. It is a hub which could assist Sprint and T-Mobile Network engineering for customer reported service concerns. In fact this app is available on Google Play – Carrier Hub by Sprint and Carrier Hub Magenta by T-mobile USA. However, in 2020, these apps have merged.

FAQs

There are some phones which have pre-installed these apps. Hence, if this app is not installed, you might get constant notifications for you to download the app for better experience. Just tap the notification asking you to install Carrier Hub and follow the screen prompt for you to download and install it.

What are the permissions that Carrier Hub might ask for it to use

• Phone
• Location
• Physical Activity

What are the issues that Carrier Hub app might cause?

The Carrier Hub app could cause battery draining. It could also consume high data and lastly it could cause negative performance including lagging and freezing.

What should I do when Carrier Hub app is not responding?

Clear cache by following the steps below:

• Go to Settings
• Select Apps
• Click/Tap Carrier hub
• Select Storage
• Clear cache

Do I need Carrier Hub App?

The Carrier Hub app comes with important features such as Voice over WiFi. Hence, if you are using T-mobile and if you think this app does not cause you any issue, it is highly recommended for you to leave it alone. Though some would think that this app is a virus, we could highly assure you that it is not a virus nor a spyware.

How could I Disable Carrier Hub App?

• Go to Settings
• Select Apps
• Tap on Ellipsis icon which is the three vertical dots found on the right corner
• Tap System Apps
• Tap Carrier Hub app
• Tap on Disable icon

How could I uninstall Carrier Hub App?

Method 1 – Using ADB or Android Debug Bridge

• Go to Settings
• Select System
• Select about phone
• Tap the build number 7 times to activate Developer Options
• Turn on USB debugging
• Download ADB on your PC
• Extract ZIP file into folder
• Open the folder
• Press and hold shift and right click on a blank area
• Click Open powershell window here
• Enter adb devices command
• Connect Android device to your PC through the use of a cable
• Run command adb shell pm uninstall – – user 0 com.Sprint.ms.smf.services

Method 2 – Using System App Remover

Take note that through this method, you will need to root your device.

• Download and install System App Remover
• Launch the app
• Search Carrier Hub
• Check the box next to it
• Tap uninstall button

How to disallow the app from tracking your data?

• Go to Settings
• Search Usage Data Access on the search bar
• Tap Carrier Hub app
• If the usage access is on, turn it off