Categories: Tutorials

How to Fix PS4 Error Code E-8210604a

If you own a PS4, you must have experienced the error code e-8210604a. This type of error means you will not be able to renew your subscription nor will you be able to purchase anything. In other words, you will not be able to make any PlayStation transactions. Hence, you will not be able to purchase anything on PlayStation Store. Do not worry, there are different ways and methods on how to solve this issue.

How to Fix PS4 Error Code e-8210604a

Method 1 – Change your Email

On PC

Go to your account
Go to Security
Enter your Login id or email address
Enter your new Email

For PlayStation

Go to Menu
Select settings
Go to Account Management Section
Then go to account data
Select Login id or email
Enter your new email
Once you have changed your email address, logout of PlayStation 4
Sign in with your new credentials

Method 2 – Delete and re-add payment

Go to Home Screen of PS4
Go to Settings
Select account management
Go to account information
Click Wallet
Click payment methods

Method 3 – add funds

Go to settings
Go to Account
Select account management
Select account information
Go to wallets
Click Add funds
Add money to your account

Method 4 – Add PayPal

If you do not use credit card on your account, another alternative you could use is by using your PayPal. All you have to do is follow the steps below:

Sign in on your PlayStation account
Go to PlayStation Network
Select Payment Method
Click Add payment method
Select PayPal
After adding your PayPal account, open another tab and go to your PayPal
Enter your PayPal credentials
Select PayPal Balance link
Select link a card option found on the top left side of your screen
Add your credit card
Go back to your PlayStation console
Add PS+ subscription
Select Payment Type to PayPal

Method 5 – Purchase subscription from Amazon

Open Amazon
Sign into your account
Type PlayStation plus on the search bar
Press enter
Select PS+ membership plan
Choose the available edition
Select add to cart option
Go to checkout page
Finish your transaction
Once you get a code
Redeem on PlayStation console
Open PlayStation Store
Go to Redeem Codes sections
Select X
Type 12-digit code from Amazon
Press Continue
Click Confirm

Method 6 – Log-out and Log-in of PlayStation Network

Go to Settings
Click Users and Account options
Click Others
Select PlayStation Network
Select Sign Out
Log in and try to buy PS+ subscription

Method 7 – Change DNS Settings

Modify your DNS settings to manual
Change primary DNS to 8.4.4.8
Change secondary DNS to 8.8.8.8

Method 8 – Restart your PS4

This method could solve a lot of errors and issues.

Method 9 – Restart your router

Another reason for you to experience this type of error is due to unstable network connection. Hence, restart your router.

FAQs

What is PS4 Error Code e-8210604a and causes of it?

This error is a payment error in PS4 account. Hence, you will not be able to purchase any services from PS. Unfortunately, there is no information about the cause of Error Code e-8210604a.