How to Fix Prime Video App Not Working for Samsung TV

Having Amazon Prime app on Samsung Smart TV provides enjoyable entertainment to many. However, sometimes it gets frustrating whenever you are excited to watch your favorite show and learn that your Prime Video app does not work. In fact, there are quite a few users who have reported this issue. Do not worry as there is a solution for this and through this article, we shall provide you several methods and guide you on how to deal with the mentioned problem.

How to Fix Prime Video App Not Working on Samsung TV?

Method 1 – Performa a hard reboot

This method is the common way to deal with almost all types of errors and issues. It has been proven to work on most cases.

• Press and hold power button. Wait until your TV turns off.
• You could also unplug the power cable of your TV
• Wait for about 30 seconds before trying to turn your TV on again

Method 2 – Check your internet connection

• Unplug your wireless router. This will turn off your router.
• Wait for 30 seconds before you plug your router back again
• Check if your connectivity issue is resolved
• If you are using an ethernet cable , ensure that the line is connected properly between your TV and router.

Method 3- Update Samsung TV software

• Turn your Samsung TV on
• Press the home button found on your remote control
• Go to Support
• Click software update
• Select update now on your screen

Method 4 – Delete and reinstall the app

• Go to apps section on your Samsung TV
• Select app and press delete to remove the app from the list
• Search Amazon Prime Video and press install to reinstall the app

Conclusion

We hope that through this article we are able to help and guide you on how to solve the issue of Prime Video app not working on your Samsung TV. Let us know how it went and do not forget to leave us a comment.